This addresses how to administer Cloud Manager users, organizations, and projects.
How do I create a MongoDB Cloud Manager account?
To get started with Cloud Manager, see Start a Free Trial.
Can I reset my password?
Yes, see Edit Personal Settings.
How do I add a user to my organization or project?
For instructions on adding users to your organization or project, see Cloud Manager Access.
Can I configure multiple Google Authenticator apps to use the same account?
Yes. By selecting the Can't scan the barcode? option during the procedure to Configure Two-Factor Authentication. The option provides a common key that multiple Google Authenticator apps can use.
How do I close my Cloud Manager project?
A user with the Project Owner access for the projects can
close a project.
To delete a project:
In MongoDB Cloud Manager, go to the Projects page for your organization.
If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.
In the sidebar, click All Projects under the Identity & Access heading.
The Projects page displays.
For details, see Delete One Project.
The operation cannot be undone.
How do I subscribe to the Cloud Manager Status page?
Subscribe to http://status.cloud.mongodb.com/rss to receive Cloud Manager status updates.
As an existing Cloud Manager account holder, how do I create a new MongoDB Atlas organization?
In Cloud Manager:
Click on your user name in the upper-right hand corner.
Select Organizations.
Click New Organization.