Managing your client's paid organization

Billing managers can upgrade or downgrade a client's paid organization at any time, and set their plan to renew.

Who can use this feature?

Billing manager or organization owner

In this article

If you're not already billing manager for the organization, an organization owner at your client will need to add you to the organization as a billing manager. See Adding a billing manager to your organization.

Renewing a client's paid plan

If your client's organization already has a valid payment method, the plan will automatically renew at the start of each billing cycle. Otherwise, you or the client will need to add a payment method.

  1. In the upper-right corner of any page on GitHub, click your profile picture, then click Settings.

  2. In the "Access" section of the sidebar, click Organizations.

  3. Next to the organization, click Settings.

  4. If you are an organization owner or billing manager, in the "Access" section of the sidebar, click Billing and licensing.

  5. At the top of the page, click Payment information .

    Screenshot of the top of the billing settings page. In the "Payment information" box, the "Update payment method" link is outlined in orange.

  6. Under "Payment method", click New Card.

    Screenshot of the "Payment method" section. Below some card details, a link, labeled "New Card", is highlighted with an orange outline.

  7. Under "Payment method", choose to pay with a credit card or PayPal.

  8. Complete the payment information form, then click Submit.

Upgrading the number of paid seats

  1. In the upper-right corner of any page on GitHub, click your profile picture, then click Settings.
  2. In the "Access" section of the sidebar, click Organizations.
  3. Next to the organization, click Settings.
  4. If you are an organization owner or billing manager, in the "Access" section of the sidebar, click Billing and licensing.
  5. Under "Current plan", next to the name of your plan, select Edit and click Add seats.
  6. Under "Add seats", type the number of seats you'd like to add.
  7. Click Add seats.

After you add seats, the payment method on file for the organization will be charged a pro-rated amount based on the number of seats you're adding and the amount of time left in your billing cycle.

Downgrading an organization's plan to free

  1. In the upper-right corner of any page on GitHub, click your profile picture, then click Settings.
  2. In the "Access" section of the sidebar, click Organizations.
  3. Next to the organization, click Settings.
  4. If you are an organization owner or billing manager, in the "Access" section of the sidebar, click Billing and licensing.
  5. Use the Edit drop-down and click Downgrade to GitHub Free.
  6. Read the information about the features your organization will no longer have access to on your next billing date, then click I understand. Downgrade my organization.